We are located on Whidbey Island in Washington and provide therapy online for clients located in any of the 42 states currently participating in PsyPact.

We are currently only offering online services at this time. Dr. Jones is considering offering walk and talk therapy in the future. If the demand for in-person services is high enough, both providers may consider offering this as well.

You will receive the video appointment link prior to your appointment start time. In order for you to make the most of your session, please ensure you also have the following:

• A working, video-capable computer or mobile device

• A strong, secure internet connection (not public wi-fi)

• A private, comfortable, and distraction-free location

• A working telephone nearby in case we encounter any technical difficulties

We are not in-network with any insurance plans; however, you may be eligible for partial reimbursement if you have out-of-network benefits. Fees are paid in full at the time of service and we can provide you with a detailed invoice (AKA a “superbill”) at the end of each month if you wish to submit to your insurance company for reimbursement. To determine if you have mental health coverage, you can call your insurance company and ask them about any out-of-network benefits you may have. We suggest asking the following:

• Do I have Out-of-Network (OON) coverage?

• What are my benefits?

• Do I need a referral or prior authorization to see an OON provider?

• What is my deductible and what amount has already been met this year?

• How much will I be reimbursed for each visit? (see CPT codes below)

• Is there a limit to how many sessions or dollar amount I can be reimbursed for per year?

• Will telehealth services be reimbursed?

• What is the process to submit claims for reimbursement?

Services are billed using CPT codes, which are 5-digit codes specific to each service provided. The superbill will contain all of the information your insurance company will need in order to process your reimbursement. Common therapy CPT codes are:

• 90791 - intake appointment

• 90832 - individual therapy 25-30 minutes

• 90834 - individual therapy 45-50 minutes

• 90837 - individual therapy 55-60 minutes

• 90847 - family psychotherapy with the client present

• 90846 - family psychotherapy without the client present

• Telehealth visits are typically designated by adding “-95” to the above codes

Please note: Couple’s counseling is typically not covered by insurance and there is no CPT code for this service.